Customers who don't stand in line
don't abandon their purchase.
With D-Queue, customers take a number by scanning a QR code, keep browsing your store, and get a text alert when it's their turn. Less walk-off, more revenue per visit.
Illustrative example figures, not attributed to a real customer.
You're almost up! Head to Window 4 in 2 minutes 🛍️
customers abandon the line after 5 minutes of standing and waiting (illustrative example).
A frozen line is a sale walking out the door.
While your customer is stuck in line, they're not adding anything else to the cart — and if they get tired, they leave cart and all.
Standing and waiting wears them out
A visible, static line feels endless. The customer does the math and decides to leave.
They stop buying
Stuck in line, they add nothing to the cart. Every minute waiting is ticket that never grows.
You never find out
With no measurement, you don't know how many left or when. The walk-off is invisible in your daily close.
Their number travels with them through the store.
Instead of lining up and waiting, the customer grabs their spot and spends it shopping. The ticket follows them wherever they go.
Scan the QR
A QR-code sign at the entrance or checkout. They scan it with their camera and take a number in 5 seconds — no app, no sign-up.
Keep shopping
They get their number and keep browsing the store. The wait turns into shopping time: more items in the cart.
The alert arrives
A text (SMS) alert when their turn is near. They arrive right on time at the window and the line flows with no gaps.
Nothing to download and no new hardware: it runs on the screens and dashboard you already have.
Finally, you know what's happening at your registers.
Every ticket issued vs. served is tracked. Walk-off stops being invisible and becomes a number you can drive down.
Window 1
wait · 2:40
Window 2
wait · 4:15
Express lane
wait · 1:05
The same number, full-screen, on your display.
The call appears on the store screen right next to your promotions. Customers see their number without missing the offers — and the wait feels shorter.
An occupied wait, not an empty one
While they wait, they see promotions, rewards, and content. Perceived wait drops and the ticket goes up.
One single screen
Ticketing and signage share the same display. You don't need an extra monitor just for the line.
Frequently asked questions about D-Queue
Does the customer need to download an app?
No. The customer scans the QR with their phone camera and takes a number directly in the browser. No downloads, no sign-up.
What do I need to install at my store?
Just a screen running D-Promos to display the current ticket. The D-Queue module is activated from the cloud dashboard.
Does it work with multiple registers at the same time?
Yes. You can configure multiple queues or service windows in the same dashboard, each with its own call control.
How do I see how many customers are abandoning the queue?
D-Queue tracks tickets issued vs. tickets served. That gap is your abandonment rate, visible in the dashboard.
Stop letting the line cost you sales.
Put your customers to work shopping while they wait. Less walk-off, more ticket per visit, and finally visibility into what's happening at your registers.